Your Privacy Matters

Bellaz Vision may collect personal, business, billing, technical, and usage-related information from website visitors, customers, users, authorized representatives, and business partners. This may include: Name, company name, designation, email address, phone number, business address, billing address, GST/VAT or tax details, subscription plan details, screen count, device details, hardware purchase details, payment status, support requests, login details, IP address, browser details, device type, operating system, usage activity, communication records, and other information required to provide our services. We may also collect information related to digital signage content uploaded, scheduled, managed, or displayed through the Bellaz Vision platform.

We collect information when you voluntarily provide it to us, including when you fill out a form on our website, request a quotation, subscribe to a plan, purchase hardware, request installation, create a client portal account, upload or manage content, contact our support team, make a payment, request training, or communicate with Bellaz Vision by email, phone, or other channels. You are responsible for ensuring that the information provided to us is accurate, complete, and up to date.

When you visit our website or use the Bellaz Vision platform, certain technical information may be collected automatically. This may include IP address, browser type, device type, operating system, pages visited, time and date of access, referring website, session activity, login activity, platform usage, screen management activity, and system performance data. This information helps us improve website performance, platform reliability, user experience, system security, and service quality.

Bellaz Vision may use the information collected for the following purposes: • To provide, operate, maintain, and improve our website, platform, products, and services. • To create and manage customer accounts and client portal access. • To process subscriptions, renewals, upgrades, screen count adjustments, billing, invoices, and tax records. • To provide quotations, process hardware requests, manage digital player orders, and coordinate installation or deployment services. • To provide technical support, issue support tickets, respond to customer inquiries, and resolve service issues. • To provide online training, user manuals, service updates, and customer communication. • To monitor platform usage, detect technical issues, prevent misuse, improve security, and maintain service performance. • To comply with legal, tax, accounting, regulatory, contractual, and business obligations. • To send important notices regarding account status, subscription expiry, payment reminders, service changes, platform updates, or policy changes. We may also use your contact details to share relevant business updates, service information, offers, or promotional communication, where permitted by applicable law.

Bellaz Vision may collect and process billing and subscription-related information, including selected plan, billing cycle, subscription duration, number of screens, upgrade history, expiry date, payment status, invoices, tax information, and related business records. Payments may be processed through banks, payment gateways, payment processors, or other approved payment methods. Bellaz Vision does not store complete card details, banking passwords, OTPs, UPI PINs, or sensitive payment authentication information. Payment-related information may be processed by authorized banks, payment gateway providers, or financial service providers in accordance with their own privacy and security policies.

Customers may upload, schedule, manage, or display content through the Bellaz Vision platform, including images, videos, text, graphics, advertisements, promotional material, and other media. The customer remains fully responsible for all content uploaded or displayed through the platform. Bellaz Vision may access, process, store, transmit, or display customer content only where required for service delivery, platform operation, technical support, troubleshooting, security, legal compliance, or system maintenance. Bellaz Vision does not claim ownership of customer content.

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, remember preferences, maintain sessions, and understand how visitors interact with our website. Cookies may also help us improve website functionality, security, and performance. You may choose to disable cookies through your browser settings. However, some website or platform features may not function properly if cookies are disabled.

Bellaz Vision does not sell or rent personal information to third parties. We may share information with trusted service providers or partners where necessary for business operations and service delivery. This may include hosting providers, cloud service providers, payment processors, banks, installation partners, hardware suppliers, technical support partners, email service providers, analytics providers, professional advisors, auditors, legal consultants, tax consultants, or government authorities where required. Any third-party service provider engaged by Bellaz Vision is expected to handle information securely and only for the purpose for which it was shared.

Bellaz Vision takes reasonable technical, administrative, and organizational measures to protect personal, business, billing, technical, and platform-related information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no method of internet transmission, electronic communication, or digital storage is completely secure. While we make reasonable efforts to protect your information, we cannot guarantee absolute security. Customers are responsible for maintaining the confidentiality of their login credentials and ensuring that only authorized users access the Bellaz Vision client portal and platform. Customers must immediately notify Bellaz Vision if they suspect unauthorized access, credential misuse, or any security concern related to their account.

Bellaz Vision retains personal, business, billing, technical, and usage-related information for as long as necessary to provide services, manage customer accounts, comply with legal obligations, maintain tax and accounting records, resolve disputes, enforce agreements, prevent misuse, and support legitimate business purposes. Customer content may be retained during the active subscription period and for a limited period after expiry, suspension, or termination, unless deletion is requested or required by applicable law. When information is no longer required, Bellaz Vision may delete, anonymize, securely archive, or restrict access to such information in accordance with applicable policies and legal requirements.

Depending on applicable laws, users may have the right to request access to their personal information, correction of inaccurate information, deletion of certain data, withdrawal of consent, restriction of certain processing activities, or information about how their data is used. To exercise these rights, users may contact Bellaz Vision at: info@bellazvision.com Bellaz Vision may request verification of identity before processing such requests. Certain information may be retained where required for legal, tax, accounting, contractual, dispute resolution, security, or legitimate business purposes.

Bellaz Vision may send service-related updates, business communications, newsletters, offers, promotional messages, or product information to customers, prospects, or business contacts. Users may opt out of marketing communications by contacting us or using the unsubscribe option where available. Even after opting out of marketing communication, Bellaz Vision may still send important service-related, billing, legal, account-related, support-related, or security-related communications.

The Bellaz Vision website or platform may contain links to third-party websites, tools, payment gateways, integrations, or services. Bellaz Vision is not responsible for the privacy practices, content, security, availability, or policies of third-party websites or services. Users are encouraged to review the privacy policies of any third-party websites or services they access.

The Bellaz Vision platform may use or integrate with third-party services such as hosting infrastructure, cloud services, analytics tools, payment gateways, device management tools, email services, or other external systems. Information may be processed through such third-party services only to the extent necessary for providing, maintaining, securing, or improving the Bellaz Vision platform and related services. Use of third-party services may also be subject to the terms and privacy policies of those third-party providers.

Bellaz Vision products and services are intended for business and commercial use and are not directed toward children. We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected without proper authorization, we will take appropriate steps to delete such information.

In the event of a merger, acquisition, restructuring, sale of assets, transfer of business, or similar transaction, customer information may be transferred as part of that business transaction. In such cases, Bellaz Vision will take reasonable steps to ensure that personal and business information remains protected.

Bellaz Vision may disclose information where required to comply with applicable laws, regulations, legal processes, government requests, court orders, tax requirements, regulatory obligations, or law enforcement requests. We may also disclose information where necessary to protect the rights, property, safety, and interests of Bellaz Vision, its customers, users, employees, partners, or the public.

Depending on the technology, hosting provider, or third-party services used by Bellaz Vision, information may be stored or processed on servers located in India or other jurisdictions. By using Bellaz Vision services, you acknowledge that your information may be transferred, stored, or processed in locations where data protection laws may differ from those in your jurisdiction. Bellaz Vision will take reasonable steps to ensure that such processing is handled securely and in accordance with applicable legal requirements.

Customers are responsible for maintaining the confidentiality of their usernames, passwords, and login credentials. Customers must ensure that only authorized users are given access to the Bellaz Vision platform. Bellaz Vision shall not be responsible for any loss, misuse, unauthorized changes, content display, or data access resulting from customer-side credential sharing, weak passwords, unauthorized users, or failure to secure account access.

Bellaz Vision may update or modify this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Bellaz Vision website, platform, products, or services after changes are posted will be considered acceptance of the updated Privacy Policy.

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact: Bellaz Vision Email: info@bellazvision.com Website: www.bellazvision.com Address: Mumbai - India